Our voice is the most essential tool in our business skills portfolio. 

We communicate through words and body language. Reliable and effective communication with customers and colleagues generates connection, cooperation, and builds a healthy team spirit.

Being an excellent communicator is...

It was the best 13 minutes of my professional career… standing there on the red circle of the TEDx stage and sharing my thoughts and ideas on how to cooperatively negotiate using the words “Yes, If.”

I felt free, inspired, joyful, and even though I couldn’t see the...